Instructions for Audio Response-781-891-6044 or 888-366-2607
Please note: you are no longer required to press the # (pound) key after each step.
Basic Steps (after resetting your Personal Security Code)
- Enter your Member Number.
- Enter your Personal Security Code.
- The system will then automatically provide your available Checking balance (if applicable) and your available Savings balance.
Account Information - Press 1
- Checking - Press 1
- Balance Inquiry - Press 1
- Specific Check Information - Press 2
- Transaction History - Press 3
- Dividend Information - Press 4
- Stop Payment - Press 5
- Savings & Money Market - Press 2
- Balance Inquiry - Press 1
- Transaction History - Press 2
- Withdrawals - Press 3
- Deposits - Press 4
- Dividend Information - Press 5
- Certificates of Deposit - Press 3
- Balance Inquiry - Press 1
- Maturity Date - Press 2
- Interest Rate - Press 3
- Interest Paid - Press 4
- IRAs - Press 4
- Balance Inquiry - Press 1
- Maturity Date - Press 2
- Interest Rate - Press 3
- Interest Paid - Press 4
- Loans - Press 5
- Mortgages - Press 1
- Installment Loans - Press 2
Transfer Funds- Press 2
- You will be prompted to input the amount to transfer, no decimal points are necessary.
- You will then be asked from what account the funds should transfer from, then you will be prompted to enter what account the funds should transfer to.
Make a Loan Payment - Press 3
- The system will ask you what kind of loan and guide you through the steps for payment.
More Choices Press 4
- Lost or Stolen Card
- Personal Security Code Change
- Estimate a Loan Payment
