Benefits of Home Banking and Bill Pay
With City of Boston Credit Union FREE Online Home Banking you have access to your accounts anytime, from anywhere in the world. As safely and securely as if you were in one of our branches, you can securely login to your City of Boston Credit Union accounts and perform a wide variety of transactions from balance inquiries to bill paying. This is an easy, secure, convenient tool provided to save you both time and money.
City of Boston Credit Union Free Online Home Banking features include:
- Check account balances
- Transfer funds
- Check account history
- Manage accounts from other institutions using Money HQ, a tool that allows you to see your financial activity all in one convenient, safe place
- Free Bill Pay* with a 100% Payment Guarantee for properly scheduled payments
- Same day pay option**
- Free eDocument Delivery - receive monthly statements and loan bills online
- Enhanced security features
- A 24-hour Home Banking Help Line at 877-401-5686.
Plus, with City of Boston Credit Union's Free Bill Pay tool you can pay your bills securely online, on time, every time - with our 100% Payment Guarantee. You will never pay a late fee or penalty for a properly scheduled payment.
*A City of Boston Credit Union NOW Checking Account is required to utilize the Free Bill Pay tool.
** Same day pay option incurs a $9.95 fee.
Home Banking and Bill Pay Demonstration
Click here for a demonstration of our Home Banking and Bill Pay service tools.
Get Started (If you are new to Home Banking and Bill Pay)
It's easy to get started with City of Boston Credit Union Free Online Home Banking, just follow these steps:
- Click here to sign up for Home Banking
- Complete and submit the registration for Home Banking
- Once your registration has been approved you will receive an email with instructions to log in to Home Banking.
Helpful Tips
- If you use the "X" option (in the upper right corner of your screen) to close out a window while in Home Banking or Bill Pay, the system will lock you out for 20 minutes. This is a security feature to protect you if you step away from your computer. After 20 minutes you may log back into Home Banking and Bill Pay.
- When you select submit payment, the payment is in process. Our old Bill Pay had a pop up to confirm what you would like to pay before submitting, however, the new Bill Pay system does not have that feature.
- If you submit a payment through Bill Pay and log out, then decide you would like to reverse the payment, if it is still the same day that you submitted the payment you can call 877-401-5686 and request to have the payment reversed.
- Payees from our previous system may have transferred to the new system as your account number with that payee. You may go in and give these payees a nickname to make them more easily recognizable to you.
Supported Browsers for Home Banking
The following are supported internet browsers for use with our Home Banking tools.
Windows:
- Internet Explorer 7.0 and 8.0
- Firefox 3.5 and 3.6
Macintosh:
- Safari 5.0
Other browsers may work but they are not supported by our Home Banking application.
To determine what browser you are using, click the “Help” menu item on the top menu bar of your internet browser and choose “About {browser name}”. On a Macintosh, highlight the name of your browser on the desktop then go to “File” and scroll down to “Get Info”.
